Privacy Policy
This Privacy Policy describes how I collect, use, protect, process and share your personal information (data) when you book an appointment, complete a Consultation Form and avail of treatments with Shanti Holistic Therapies, or interact with Shanti Holistic Therapies in any way e.g. by phone, email, text message.
I confirm that, I, Andreia Pinho, am the Controller and the only person that collects, uses, protects and processes the information that you provide. Your data will be held securely at all times.The data may include the following as well as any other type of information that I specifically request you to provide through my Consultation Form e.g.
Name, Address, DOB, Contact No. Email, Doctor’s details, Emergency contact details, Medical history, Relationship data, Treatment notes, Transaction (payment) details.
I may use the data you supply for the following purposes only:
My insurance provider requires me to retain all records for a period of 7 years after your last appointment.
With reference to card payments, when taken over the phone, the card number is input directly to the terminal and is never written or stored anywhere.
If you request your data, I will provide a hard copy of your Consultation Form and original treatment notes, with no alternations from the original. These will be handed to you in person or sent by registered mail. If I receive a request from you re updating any data held by Shanti Holistic Therapies, I will correct your records at the earliest possible time.
I am committed to taking appropriate measures designed to keep your Data secure. My technical, administrative and physical procedures are designed to protect your data from loss, theft, misuse and accidental, unlawful or unauthorised access, disclosure, alteration, use and destruction. I follow generally accepted standards to project the personal information provided to me. Every precaution will be taken to avoid a breach of your data, but if such a breach should occur, it will be documented, assessed as to its severity and appropriate action taken.
I confirm that, I, Andreia Pinho, am the Controller and the only person that collects, uses, protects and processes the information that you provide. Your data will be held securely at all times.The data may include the following as well as any other type of information that I specifically request you to provide through my Consultation Form e.g.
Name, Address, DOB, Contact No. Email, Doctor’s details, Emergency contact details, Medical history, Relationship data, Treatment notes, Transaction (payment) details.
I may use the data you supply for the following purposes only:
- To provide and deliver the service you request
- To process payment transactions
- To provide invoices/receipts
- To contact you with appointment information or changes to same
- To contact next of kin only in the case of an emergency
- To respond to your comments, questions in order provide good customer service
- To send marketing / promotional material only if you have given separate consent to do so.
My insurance provider requires me to retain all records for a period of 7 years after your last appointment.
With reference to card payments, when taken over the phone, the card number is input directly to the terminal and is never written or stored anywhere.
If you request your data, I will provide a hard copy of your Consultation Form and original treatment notes, with no alternations from the original. These will be handed to you in person or sent by registered mail. If I receive a request from you re updating any data held by Shanti Holistic Therapies, I will correct your records at the earliest possible time.
I am committed to taking appropriate measures designed to keep your Data secure. My technical, administrative and physical procedures are designed to protect your data from loss, theft, misuse and accidental, unlawful or unauthorised access, disclosure, alteration, use and destruction. I follow generally accepted standards to project the personal information provided to me. Every precaution will be taken to avoid a breach of your data, but if such a breach should occur, it will be documented, assessed as to its severity and appropriate action taken.